Our Pawlicy for Returns and Refunds:

Order Cancellation and Refunds:  We want you and your furry friend to be fully satisfied with your purchase. However, please note that due to the nature of our business and the products we offer, we operate under a “No Refunds Policy” except as required by law.

Product Exchanges: We understand that sometimes an exchange may be necessary. If you receive a damaged or defective product, please contact our customer support within 24 hours of receiving the product. We will work with you to find a suitable resolution, such as a replacement or store credit.

Cancellation of Orders: If you wish to cancel an order, please contact our customer support as soon as possible. We will make every effort to accommodate your request if the order has not yet been processed or shipped. However, please note that once the order is in transit or has been shipped, we are unable to cancel it